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Terms of Service

Effective Date: March 26, 2026

Welcome to aurelionapparel.com (the “Website”), operated by Aurelion Apparel Ltd (“we,” “our,” “us,” or the “Company”).

These Terms of Service (“Terms”) govern your access to and use of our Website, products, and services, including any purchases made through aurelionapparel.com.

By visiting our Website, browsing our products, creating an account (if available), or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Company Information

This Website is owned and operated by:

Aurelion Apparel Ltd
Website: aurelionapparel.com
Email: aurelion@aurelionapparel.com
Phone: +44 7563 826936
Business Address: Flat 18, Florence Court, St. Marys Road, London, NW10 4BH, United Kingdom

2. Eligibility to Use the Website

By using this Website, you confirm that:

You are at least the age of majority in your jurisdiction, or
You are using the Website under the supervision and consent of a parent or legal guardian where permitted by law
You have the legal capacity to enter into a binding agreement
Any information you provide to us is accurate, complete, and current

We reserve the right to refuse service, suspend access, or cancel orders if we believe these conditions are not met.

3. Scope of Services

Aurelion Apparel Ltd operates an online retail store offering women’s fashion products, including but not limited to:

Dresses
Tops

All products listed on the Website are subject to availability. We reserve the right to modify, discontinue, or limit any product, category, or service at any time without prior notice.

4. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, sizes, images, and pricing are accurate.

However, please note:

Colors may appear differently depending on your device or screen settings
Minor variations in fabric, texture, stitching, or fit may occur
Product availability may change without notice
Size guides are provided for general reference only where applicable

We do not guarantee that all product descriptions, images, or other content on the Website will always be completely accurate, current, or error-free.

5. Pricing and Currency

All prices shown on the Website are displayed in the currency indicated on the Website or at checkout.

We reserve the right to:

Change prices at any time without prior notice
Correct pricing or typographical errors
Cancel or refuse orders affected by incorrect pricing
Adjust promotions, discounts, or offers at our discretion

If an order is affected by a pricing error after payment has been submitted, we may contact you with options or cancel the order and issue an appropriate refund.

6. Orders and Acceptance

Placing an order on the Website constitutes an offer to purchase the selected product(s), subject to these Terms.

Please note:

An order confirmation email acknowledges receipt of your order request
It does not necessarily mean that your order has been fully accepted
All orders are subject to payment approval, verification, stock availability, and internal review
We reserve the right to refuse or cancel any order at our discretion

We may cancel or limit orders in cases including, but not limited to:

Product unavailability
Pricing or listing errors
Payment authorization failure
Suspected fraud or misuse
Incomplete or inaccurate customer information
Unusual or excessive order patterns

If your order is cancelled after payment has been captured, any eligible refund will be issued to the original payment method.

7. Payments and Billing

All payments must be made through the payment methods made available on the Website at checkout.

By submitting payment information, you confirm that:

You are authorized to use the payment method provided
The billing information you submit is accurate and complete
You understand that transactions may be subject to fraud checks and verification

We reserve the right to:

Hold orders for review
Decline transactions
Cancel orders if payment cannot be verified
Request additional information where necessary for billing or fraud prevention

For more information, please review our Payments & Billing page.

8. Shipping and Delivery

Shipping times, delivery estimates, and dispatch information are provided for convenience only and are not guaranteed unless expressly stated.

Please note:

Processing times may vary
Delivery timeframes may be affected by carrier operations, customs, weather, holidays, or other external factors
Risk of delay may increase during peak seasons or promotional periods
International shipments may be subject to customs procedures or import charges

For full details, please review our Shipping & Delivery Policy.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our applicable store policies.

By placing an order, you acknowledge that:

Return requests must comply with our stated eligibility conditions
Certain items may be non-returnable
Refunds, where approved, are typically issued to the original payment method
Return shipping costs may be your responsibility unless the issue is due to our confirmed error

For complete details, please review our Returns & Refunds Policy.

10. Promotions, Discounts, and Offers

From time to time, we may offer:

Promotional codes
Limited-time discounts
Seasonal sales
Bundle offers
Special customer incentives

Unless otherwise stated:

Promotions cannot be combined
Offers are valid only during the stated promotional period
Discounts may apply only to selected items or categories
We reserve the right to modify or withdraw promotions at any time
Orders placed before or after a promotion period may not be eligible for retroactive adjustments

Any misuse of promotional offers may result in order cancellation or refusal of service.

11. Account Registration (If Applicable)

If account creation is available on the Website, you are responsible for maintaining the confidentiality of your account credentials.

You agree that:

You are responsible for all activity under your account
You must provide accurate and up-to-date information
You must notify us promptly if you suspect unauthorized access or misuse
We may suspend or terminate accounts that violate these Terms or appear to be fraudulent

We are not liable for losses arising from your failure to protect your account credentials.

12. Intellectual Property

All content on the Website, including but not limited to:

Text
Product descriptions
Logos
Branding
Graphics
Layouts
Images
Icons
Website design
Downloads
Digital content

is owned by or licensed to Aurelion Apparel Ltd and is protected by applicable intellectual property, copyright, trademark, and related laws.

You may not, without our prior written permission:

Copy
Reproduce
Republish
Upload
Distribute
Modify
Transmit
Sell
Create derivative works from
Exploit any part of the Website or its content for commercial purposes

13. Prohibited Uses

You agree not to use the Website:

For any unlawful purpose
To violate any applicable law or regulation
To commit fraud or attempt unauthorized transactions
To interfere with the Website’s security or operation
To transmit viruses, malware, or malicious code
To scrape, copy, or harvest Website data without permission
To impersonate another person or entity
To abuse promotional offers or submit false claims
To disrupt other users’ access to the Website

We reserve the right to restrict or terminate access for any user who violates these Terms.

14. Third-Party Services and Links

Our Website may contain links to third-party websites, payment providers, shipping services, social media platforms, or other external services.

We do not control and are not responsible for:

Third-party content
Third-party privacy practices
Third-party terms and conditions
The availability, security, or performance of external services

Your use of third-party services is at your own risk and subject to their own terms.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all products and services provided through it are offered on an “as is” and “as available” basis.

We do not guarantee that:

The Website will always be available, uninterrupted, or error-free
The Website will be free from bugs, viruses, or harmful components
Product descriptions or content will always be complete or error-free
Delivery time estimates will always be met
The Website will meet all of your expectations or specific requirements

Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Aurelion Apparel Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

Your use of or inability to use the Website
Delays in order processing or delivery
Product availability issues
Pricing or content errors
Third-party service interruptions
Unauthorized access to your information not caused by our gross negligence or willful misconduct

Where liability cannot be excluded by law, our liability shall be limited to the amount paid by you for the relevant order giving rise to the claim, to the extent permitted by law.

Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded or limited.

17. Indemnification

You agree to indemnify, defend, and hold harmless Aurelion Apparel Ltd, its directors, officers, employees, affiliates, service providers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your breach of these Terms
Your misuse of the Website
Your violation of applicable laws or regulations
Your infringement of any third-party rights

18. Privacy

Your use of the Website is also governed by our Privacy Policy and related store policies, which explain how we collect, use, and protect your information.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
Strikes or labor disputes
Carrier disruptions
Customs delays
War
Civil unrest
Epidemics or pandemics
Government restrictions
Internet or system outages
Supply chain interruptions

In such cases, our obligations may be suspended for the duration of the event.

20. Termination

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the Website or cancel orders if:

You breach these Terms
We suspect fraud or abuse
We are required to do so by law
Continued service creates risk to our business, customers, or systems

Termination does not affect any rights or obligations that arose before the date of termination.

21. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your country of residence provide otherwise.

22. Changes to These Terms

We may update or revise these Terms of Service at any time to reflect:

Changes to our business operations
Updates to legal or regulatory requirements
Modifications to our Website, products, or services
Fraud prevention or compliance measures

Any changes will be posted on this page with an updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.