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Orders & Shipping
Processing time
The time we need to prepare an order for shipping varies. Average processing time is about 2-4 weeks.
Estimated shipping times
| Countries and Regions | Standard shipping (business days) | Express shipping upgrage (business days) | |
| Vietnam | 1-3 days | 1-3 days | Processing time is not included. Remote areas will take longer |
| Singapore, Hongkong | 3-7 days | 3-7 days | |
| United State, United Kingdom | 10-20 days | 5-7 days | |
| Canada, EU zones | 15-30 days | 7-10 days | |
| Rest of world | 20-40 days | 7-15 days |
We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Standard shipping & Express shipping upgrade
Free worldwide shipping when choosing Standard Shipping. Standard Shipping was shipped via USPS, Royal Mail, DPD, Canada Post with online tracking.
If you need the item in the fastest time, please upgrade to the Express shipping that we offer while checking out. Express shipping is shipped via UPS, DHL Express, FedEx, Skydart Express. Express shipping requires your phone number.
Customs and import taxes
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. We’re not responsible for delays due to customs.
Additional shipping fee
In some cases that apply to remote locations, we may ask you to pay a small fee for these circumstances.
